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IT Support Technician Jobs - Recruitment Agency London Workers Direct

Job Summary

We are recruiting an experienced IT Support Technician to provide a high level of technical support. This is a technical role requiring proven support experience using W10 desktop environment, support with Office 2016 along with printers/scanners & mobile communications. The company is approximately 30 users and has a refreshed server/storage/network infrastructure.

IT Support Specialist

Job Title IT Support Technician
Job Duration Temporary to permanent
Job Location West End, London
Salary £11 to £13 per hour (Depends on Experience)


  • Provide a courteous and professional service to our clients at all time.
  • Provide first, second and third line support, answering support queries via phone, email and on-site and through our ticketing service for up to 30 users per site.
  • To meet and exceed our SLA’s with our clients.
  • Set up workstations with computers and necessary peripheral devices (routers, printers, telephones etc.).
  • Check computer hardware to ensure functionality.
  • Install and configure appropriate software and functions according to specifications. Manage user accounts.
  • Monitor and maintain local networks in ways that optimize business performance.
  • Ensure security and privacy of networks and computer systems.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Identify computer or network equipment shortages and place orders.


  • Certifications in: Cisco CCNA, Mac OS, CompTIA A+, Microsoft Certified IT, Network security (degree in IT is desirable but not required.)
  • Min 3 years experience.
  • Proven experience as IT Support Technician.
  • Excellent diagnostic and problem solving skills.
  • Fast learner as we continuously evaluating and installing new products.
  • Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.

To apply, forward your CV to arrange an immediate interview.

jobs@ Workers-direct.com

OR Apply Online


We make sure all our operatvies Must have minimum 2 - 5 years relevant Experience.

Our Customer Service staff available online & on phone 24/7 to fill any urgent vacancy.

All our temps are fully able to start on short noitce whenever require.

Why Workers Direct?

Workers Direct possess many desirable qualities and policies that you would hope for in a recruiter:

One of the downsides of recruitment is how long it can drag on for, especially if you manage your own recruitment in-house. Progress can take weeks or months, all while your company is lacking vital employees. Workers Direct recruitment agency provides extremely quick results to ensure companies aren’t lacking in important workers. In many cases, clients have found suitable workers within a matter of hours.

How We Work

We do not depend always on technology for candidate searches, preferring to use experience, industry acumen and intuition to identify what each individual could bring to a specific business. This intelligent & human approach pays surpluses time after time. We recognise the trust clients make in Workers Direct and our priority is always to make sure we attain the best results for all concerned.